| New homes — full exemption | Up to $800,000 |
| New homes — concession | $800,001 – $1,000,000 |
| Existing homes — full exemption | Up to $800,000 |
| Existing homes — concession | $800,001 – $1,000,000 |
| PEXA Support | 1300 084 515 |
| NSW Land Registry Services | 02 9228 6666 |
| Revenue NSW | 1300 139 814 |
| Dept of Home Affairs (IMMI) | 131 881 |
| NSW Supreme Court (Probate) | 02 6199 5000 |
| Interview | Face-to-face, in person only |
| Video call? | No — not under Schedule 8 |
| Default category (PRs) | Category 1 |
| Re-verify after | 2 years (Rule 6.5.4(b)) |
| Evidence retention | 7 years from lodgment |
| Current MPR version | Version 7 (January 2024) |
| Notice period | 14 days (standard contract) |
| Who can issue? | Either party |
| Effect on expiry | Issuing party may rescind |
| Deposit on purchaser default | Forfeiture to vendor |
| First step always | Escalate to KB immediately |
| System status | status.pexa.com.au |
| Support community | community.pexa.com.au |
| Support phone | 1300 084 515 |
| VEVO search | online.immi.gov.au |